A special place in our work is allocated to the maintenance of automated houses. Our software works flawlessly. Problems can arise for various reasons: the lack of an Internet connection in the server room, poor-quality installation, equipment defects, incorrect network configuration and other problems. The application is an integral part of the overall system.
When automating an apartment building, a large number of different equipment is installed. Devices, especially in public areas, need constant care and maintenance. Upon delivery of the house, the construction company transfers all the equipment for service to the management company, which, in turn, enters into an agreement with the service organization. The cost of equipment maintenance is charged by the management company independently. Our company does not service equipment on-site, but we are always ready to diagnose problems and refer them for elimination.
For example:
The duties of the service company include such services as: checking the operability of intercoms, scheduled or unscheduled repairs, replacing equipment, maintaining a low-current network, maintaining general house CCTV cameras, and so on.
In the first few years after the delivery of the house, the management company can contact the developer if the reason for the malfunction or failure is a warranty case. The developer must eliminate the shortcomings.
We carry out maintenance of the T.one software ourselves. In the first year of operation, we do not charge for this due to the fact that commissioning at the facility is a long process. You can familiarize yourself with the terms of operation of the software ( T.one application) in the offer agreement.
info@boxt.one
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